Small talk might appear to be inconsequential and unimportant, but it’s actually vital across all types of industries, businesses and networks. It helps to form a social cohesion that makes interaction possible and builds trust.
If you dismiss small talk, you risk appearing stilted, socially inept, unconfident and even untrustworthy. The good news is that these types of communication skills can be learned, as we’ll show in this article, and will become much easier with practice.
What Is Small Talk?
Small talk is the common term for a conversation about light and unimportant matters.