Home Business A Full Overview of Business Process Management (BPM)

A Full Overview of Business Process Management (BPM)

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Managing business processes is a huge challenge in most organizations. Many business owners assume that it is a huge expense or that it is only worth it for massive processes. However, BPM is important no matter what size your business is. Here’s a definitive guide to managing your business processes with the help of automation.

What is business process management (BPM)?

Business process management (BPM) is how a company creates, edits, and analyzes the predictable processes that make up the core of its business.

Each department in a company is responsible for taking some raw material or data and transforming it into something else. There may be a dozen or more core processes that each department handles.

Business process management is an organizational discipline where a company takes a step back and looks at all of these processes in total and individually. It analyzes the current state and identifies areas of improvement to create a more efficient and effective organization.

Is BPM like task or project management?

Business process management is neither task management (which focuses on individual tasks) nor project management (which handles one-time or unpredictable flows).

Task management is about handling or organizing a set of activities that arise out of a project. These projects are often one-time and non-repeatable. When these projects are well-organized like in construction work, a project management software like ‘Microsoft Project’ is used. Trello, Asana, or Kissflow Project are good tools for managing tasks in ad-hoc projects.

Business process management is focused more on repetitive and ongoing processes that follow a predictable pattern, or process management.

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